Privacy Policy

Last updated on 21-11-2025 11:40:12

This Privacy Policy describes how we collect, use, store, and protect your information when you use our mobile application (“App”). By using the App, you agree to the terms outlined here. If you do not agree, please discontinue use of the App.

1. Information We Collect

A. Personal Information

We may collect the following personal information to create and manage your account:

Note: We do NOT collect your mobile number.

B. Health & Medical Information

To provide personalized features, we may collect:

This information is used solely to provide app functionality and health-related insights. It is never sold or shared for advertising.

C. Device & Technical Information

We may automatically collect:

2. How We Use Your Information

Your information is used only for service-related purposes.

3. How We Share Your Information

A. With Service Providers

For cloud storage, analytics, crash reporting, and similar services.

B. Legal Requirements

If required to comply with laws, government requests, court orders, or law enforcement.

C. Security & Fraud Prevention

To detect and prevent misuse, threats, or unauthorized access.

D. With Your Consent

If you give explicit permission to share specific data.

We do NOT sell your personal or health data.

4. Data Security

We use industry-standard security measures including:

However, no system is completely secure. We continuously work to protect your information.

5. Data Retention

We retain your information only as long as needed to:

You may request deletion at any time (see Delete Account section).

6. Your Rights

You have the right to:

You can contact us at any time to exercise these rights.

7. Children’s Privacy

Our App is not intended for children under 13.

We do not knowingly collect or store information of children under 13.

If identified, such data will be deleted immediately.

8. Third-Party Services

Our App may use third-party tools such as:

Each third-party provider has its own privacy practices. We recommend reviewing their policies.

9. Your Consent

By using the App, you consent to the collection and use of information as described in this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Policy periodically.

The updated version will always include a revised “Last Updated” date.

Continued use of the App means you accept the updated Privacy Policy.

11. Delete Account

You have the right to permanently delete your account and all associated data.

How to Delete Your Account

By Email
Send a request to: info@oneatatime.com
Your request must be sent from the same email address used for your account.

What Happens When You Delete Your Account

Upon deletion:

Some data may be retained temporarily if required by law (e.g., fraud prevention).

Processing Time

Account deletion requests are generally processed within 7–15 business days.

After deletion, your account and data cannot be recovered.

12. Contact Information

If you have questions, complaints, or data-related requests, contact us at:

Address:
25, 3rd A Cross, KSRTC Layout,
JP Nagar Phase 2, Bengaluru,
Bengaluru Urban, Bangalore South,
Karnataka – 560078, India

Email: info@oneatatime.com